Privacy Policy

1. Introduction

PT Akal Cipta Teknologi ("Ideact AI") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our services, including the ideact.id website and the Eduplan platform.

2. Information We Collect

We collect the following information:

• Account Information: Name, email address, institution name, and contact information when you register.
• Usage Data: Information about how you use our services, including pages visited and features used.
• Transaction Data: Payment details and transaction history for subscription services.
• Content Data: Content you create on the Eduplan platform, such as lesson plans and curriculum data.

3. Use of Information

We use your information to:

• Provide and maintain our services.
• Process transactions and send related notifications.
• Improve and develop our service features.
• Send information about service updates.
• Respond to inquiries and support requests.

4. Data Security

We implement appropriate security measures to protect your personal information, including data encryption in transit and at rest, strict access controls, automatic backups, and certified cloud infrastructure. Our systems comply with applicable industry security standards.

5. Data Sharing

We do not sell your personal information. We only share your data with third parties in the following situations:

• Payment service providers to process transactions.
• Cloud infrastructure providers for service hosting.
• When required by applicable law or regulation.

6. User Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your account and data.
• Withdraw consent for your data processing.
• File a complaint regarding data processing.

7. Cookies

Our website uses cookies to improve user experience, analyze site traffic, and provide personalized features. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, your data will be removed within 30 days, unless further retention is required by law.

9. Policy Changes

We may update this privacy policy from time to time. Material changes will be notified via email or through notifications on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For questions regarding this privacy policy or requests related to your personal data, please contact us at hi@ideact.id or visit our office at Tower Altuera - Southgate Apartment, Jl. Nangka Selatan Raya No.6, South Jakarta.